Shop information

Address

11-10-803, Nakayamate-dori 3, Chuo-ku, Kobe 650-0004 Japan

Phone

Email

Contact person

Shipping & Handling

Shipping Charge
Insurance(option)

Terms of payment

Advance payment

Shipping timeframe

Usually, merchandises shall be despatched from Japan within 3 working days after our confirming of it's payment.

Payment

PayPal

Exchanges/returns/cancellations

If the product is defective or if the contents are incorrect, please notify us within 3 days of receiving the item. We will provide separate instructions regarding refunds or exchanges.

Return policy

(1) Returns or exchanges, including for defective items or incorrect deliveries, will only be accepted within 3 days of receipt. We will provide individual instructions for the return procedure once you have contacted us.

(2) After 4 days from receipt, or in cases where the return is due to customer preference, we regret that we cannot accept any returns for any reason.